Purchasing from us, you accept our terms:
We offer 6 months parts replacement warranty for manufactures fault which does not cover tear/wear, courier damage, physical damages by negligent use or misuse, tampering or alteration in either hardware or software nor accessories. b) Buyer pays the shipment to return,we pay for the replacement. If the item is found not to be faulty or the fault was due to misuse all freight charges are on the buyer. c) Shipment fee NOT refundable. d) Every Item has been tested/inspected before shipment. On receiving the item please open and inspect before signing as we accept no responsibility for damaged items if signed for.If found to be damaged take photo and notify us immediately. e)Shipping Quotes include North & South main Islands only. Waiheke Island, Chatham Islands or other Islands are excluded.
Goods may be returned if they are damaged, faulty or where the goods delivered are not those ordered. If returning goods, they should be returned back to us within 7 days of receiving them.If not returning goods in person, they should be sent via a courier company. We will not take responsibility for any items lost in transit being returned back.All returns must be pre-arranged with us, Goods returned that have not been pre-arranged will not be accepted.Goods returned must be in original condition and packaging and must also include all accessories and a copy of the tax invoice. All goods except faulty goods must be unopened.
If a product, within its warranty period, is defective or damaged, it will be repaired or replaced at no further charge, alternatively we, at its discretion, may offer a refund on goods where repair or replacement is not possible. We gives no express guarantees unless they are in writing. Unless the goods are acquired for business purposes, SAVEBARN will repair or replace any goods which fail to comply with any guarantee contained in the ConsumerGuarantee Act 1993. Nothing on this site is to be construed as recommendation to use any particular product.