Product Returns

Please complete the form below to request an RMA number.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order ID:


Order Date:

Product Information & Reason for Return

* Product Name:

* Product Code:

Quantity:
* Reason for Return:
Product is opened:


Faulty or other details:
Enter the code in the box below:

About The Online Store

Yes,  We are an online store. You can view our products not only in this virtual space but also in our physical Show Room.  Online shopping is about choice, value and reputation of supplier, we are pleased to say that we have been in this field for 11 years since 2003.

We are a GST registed company, GST Invoices and combined shipping are available upon application. We dispactch good(s) 1 working day after we received full payment. Since we use delivery services with signature required, so please DO provide a physical address(not P.O. Box). Shipping options you select include North & South main Islands only. Waiheke Island, Chatham Islands or other Islands are excluded.